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Store Policies

Customer Care

At Blue Kuna we care about your satisfaction.
Please contact us with any issues or questions.


Thank you for your business.

Shipping Policy

Shipping within the United States

Please allow up to 5 business days for order processing. Orders are shipped via USPS Priority Mail. If you need your order sooner, please call Chef Kuna at (734) 358-5862.

Free Local Delivery

If you're located within 20 miles of Farmington Hills, Michigan, and order a minimum of 5 products, email Chef Kuna at bluekunaindustries@gmail.com to receive free local delivery. Local orders will be delivered within 7 business days after email confirmation.

Taxes, Handling Fees, and Export Costs

Taxes, handling fees, and export costs are the responsibility of the purchaser.

Return Policy

Thank you for your interest in Blue Kuna! Due to the nature of our products, we are currently unable to accept returns. This policy helps ensure the safety and freshness of our products for all our customers. We appreciate your understanding.

Exceptions:

 

In the rare case that a product arrives damaged, please refer to our policy for damaged items. We will be happy to assist you with a replacement or refund.

We recommend carefully reviewing product descriptions and ingredients before placing your order.

For any questions regarding our return policy, please don't hesitate to contact us.

Return Policy
Damaged Item Policy

Damaged Items

We take pride in carefully packaging our BBQ sauces to minimize the risk of damage during shipping. However, if your order arrives damaged, please contact us within 10 days of receiving your order.

Return Process

  • Contact us by email at bluekunaindustries@gmail.com or phone at 734-358-5862 with your order number and photos of the damaged items.

  • Once we have received your information and verified the damage, we will be happy to offer you a full refund or replacement of the damaged items.

Replacement Policy

  • Replacement orders will be shipped using our standard shipping method.

  • Expedited shipping options are not available for replacement orders.

 

Please Note

  • We cannot accept returns or offer refunds for damaged items if we are not notified within 10 days of delivery.

  • We reserve the right to request the return of damaged items for inspection before issuing a refund or replacement.

Wholesale Inquiries

If you are interested in wholesale please contact Chef Randall Kuna at

734-358-5862 or bluekunaindustries@gmail.com.

Payment Policy

We accept all major credit cards and PayPal.

Privacy Policy

We respect your privacy. We will never sell or share your personal information with anyone. We use your information only to process your order and to send you occasional promotional emails. You can unsubscribe from these emails at any time.

Payment Methods
Wholesale Inquiries
Privacy Policy
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